PRIVACY POLICY

Last Updated: 20th June 2026

Introduction

Welcome to Khet Ratan.

Khet Ratan ("we," "our," "us," or "Company") values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, place an order, contact us, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide a smooth shopping experience, we may collect the following information:

Personal Information

When you place an order, create an account, subscribe to our communications, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Company Name (if applicable)
• GST Details (for business purchases)

Transaction Information

When you make a purchase, we may collect:

• Order details
• Product selections
• Payment status
• Delivery information
• Purchase history

For security reasons, Khet Ratan does not store your complete credit card, debit card, UPI, or banking details.

Payments are securely processed through authorized payment gateways.

Technical Information

When you browse our website, certain information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Viewed
• Time Spent on Website
• Referral Sources
• Website Usage Data

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Communicate order updates
• Provide customer support
• Improve website functionality
• Personalize user experience
• Respond to inquiries
• Detect fraud and misuse
• Comply with legal obligations
• Send promotional communications (where permitted)

We only use information necessary to provide and improve our services.

Marketing Communications

With your consent, we may send:

• Product updates
• New launches
• Promotional offers
• Seasonal campaigns
• Newsletters

You may unsubscribe from marketing emails or messages at any time using the unsubscribe link provided in communications or by contacting us.

Opting out of promotional messages will not affect essential order-related communications.

Cookies & Similar Technologies

Khet Ratan uses cookies and related technologies to improve website performance and user experience.

Cookies may help us:

• Remember customer preferences
• Maintain shopping cart information
• Analyze website traffic
• Improve navigation
• Measure marketing effectiveness

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Information may be shared only with trusted service providers who assist in operating our business, including:

• Payment Processors
• Shipping Partners
• Logistics Providers
• Customer Support Providers
• Technology Service Providers
• Marketing Service Providers

Such third parties are authorized to use your information only for the services they provide to us.

Payment Security

All online transactions are processed through secure and authorized payment gateways.

Khet Ratan does not store complete payment card information on its servers.

Payment providers operate under their own privacy and security standards.

Customers are encouraged to review the privacy policies of payment service providers before completing transactions.

Data Retention

We retain information only for as long as reasonably necessary to:

• Fulfill orders
• Maintain business records
• Resolve disputes
• Comply with legal requirements
• Prevent fraud

Once information is no longer required, it is securely deleted or anonymized wherever practicable.

Protection of Information

We implement reasonable administrative, technical, and physical safeguards to protect customer information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no internet transmission or electronic storage system can guarantee absolute security.

Third-Party Services

Our website may contain links to external websites, applications, or services.

Khet Ratan is not responsible for the privacy practices, content, or policies of third-party websites.

Users are encouraged to review the privacy policies of any external platforms they visit.

Children's Privacy

Khet Ratan products and services are intended for individuals capable of entering into legally binding transactions.

We do not knowingly collect personal information from children below the age permitted under applicable law.

If we become aware that information from a child has been collected without appropriate authorization, we will take steps to remove such information.

Customer Rights

Subject to applicable laws, customers may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Withdraw marketing consent
• Request information regarding data usage

Requests may be submitted using the contact information provided below.

Compliance with Applicable Laws

Khet Ratan endeavors to comply with applicable Indian laws governing electronic commerce, consumer protection, information technology, and data privacy.

Where required by law, information may be disclosed to government authorities, regulatory bodies, law enforcement agencies, or courts.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or operational needs.

Any updates will be posted on this page along with the revised effective date.

Continued use of the website following updates constitutes acceptance of the revised Privacy Policy.

Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

Khet Ratan

Email: connect@khetratan.com

Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM IST

Website: www.khetratan.com

Our Commitment

At Khet Ratan, trust is the foundation of our relationship with every customer. We are committed to handling your information responsibly, transparently, and securely while delivering products that meet the highest standards of quality and authenticity.